Privacy Policy
How elixoravento Consulting collects, uses, and protects your personal information
Information We Collect From You
elixoravento Consulting collects personal information necessary to provide market analysis and consulting services. Information collection occurs through inquiry forms, consultation sessions, email correspondence, phone communications, and service agreements. We collect only information relevant to delivering requested services and maintaining professional client relationships.
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→Contact details including name, email address, phone number, and mailing address
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→Property interests including locations, types, and timeframes you wish to analyze
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→Communication preferences and consultation scheduling information for service delivery coordination
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→Payment information necessary to process fees for consulting services rendered
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→Feedback and correspondence related to service quality and client experience
We also collect technical information through website usage including IP addresses, browser types, device information, and page interactions to maintain website functionality and security. Cookie usage is detailed in our separate Cookie Policy.
How We Use Your Information
Personal information is used exclusively for legitimate business purposes related to providing consulting services. Primary uses include delivering requested market analysis, communicating research findings, scheduling consultations, processing service payments, and responding to inquiries. We use contact information to maintain ongoing client relationships and provide service updates when appropriate.
Technical information helps us improve website functionality, diagnose technical issues, enhance user experience, and maintain security. We may aggregate anonymized data for internal analysis of service patterns and business planning. We do not use personal information for marketing to third parties or purposes unrelated to your service relationship with elixoravento Consulting.
Your Privacy Rights Under Australian Law
Under Australian Privacy Principles and applicable legislation, you have specific rights regarding personal information we hold. These rights enable you to maintain control over your data and ensure accurate records. We facilitate exercise of these rights through straightforward processes.
Right to Access Information
You may request copies of personal information we hold about you and details of how it is used.
Right to Correct Information
You may request correction of inaccurate or incomplete personal information in our records.
Right to Request Deletion
You may request deletion of personal information subject to legal retention requirements and legitimate interests.
Right to Data Portability
You may request personal information in structured format for transfer to another service provider where technically feasible.
Information Sharing and Disclosure Practices
elixoravento Consulting does not sell, rent, or trade personal information to third parties. We share information only in limited circumstances necessary for service delivery or legal compliance. Service providers who assist with business operations such as payment processing, website hosting, or data storage may receive information necessary to perform their functions under confidentiality obligations.
We may disclose information when required by law, legal process, or government request, or when necessary to protect rights, property, or safety of elixoravento Consulting, clients, or others. In the event of business restructuring, merger, or acquisition, personal information may be transferred to successor entities maintaining equivalent privacy protections. We do not share information for third-party marketing purposes.
Data Security and Protection Measures
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Security measures include encrypted data transmission, access controls limiting information to authorized personnel, regular security assessments, and staff training on privacy obligations. We maintain backups and disaster recovery procedures to prevent data loss.
Despite our security efforts, no transmission method or storage system is completely secure. We cannot guarantee absolute security of information transmitted to or stored by our systems. You are responsible for maintaining confidentiality of any login credentials and notifying us immediately of any unauthorized access to your account or information.
Privacy Inquiries and Requests
Address: 1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61.7.4496.3686
Email: content@elixoravento.sbs